Shipping policy

1. Delivery Charges

A standard delivery charge of Rs. 1000 will be applicable for all orders below Rs. 2000. Orders valued at Rs. 1,00,000 or more will qualify for free shipping. The delivery charge will be clearly mentioned during the checkout process to ensure transparency. This charge is non-refundable, except in cases where the order is canceled or a product is returned due to defects, damage, or incorrect shipment.

2. Delivery Timeline
We aim to deliver your orders within 48 hours from the date of order placement. This timeline may vary depending on factors such as order volume, location, and unforeseen circumstances like weather disruptions or public holidays. Once your order is dispatched, you will receive a tracking number to monitor the progress of your shipment in real time. We prioritize timely delivery to provide you with a smooth shopping experience.

3. Shipping Process
Our shipping process is designed to ensure the safe and timely delivery of your products. Upon placing an order, it is processed, packed, and dispatched from our warehouse. Our logistics partners are reputable and experienced to ensure products are handled with care. In case of delays, you will be notified via email or SMS. If you have any special instructions or requests regarding delivery, please mention them during checkout.

4. Ownership and Risk
Ownership of the product is transferred to you upon successful receipt of payment. This means the responsibility for the product lies with you once it is delivered to your specified address. We ensure that the product is properly packaged and secured before dispatch to prevent damage during transit. If you receive a damaged, defective, or incorrect item, please notify us within 24-48 hours of receipt to initiate a return or replacement.

5. Delivery Restrictions and Exceptions
We strive to deliver to as many locations as possible. However, there may be certain areas where shipping is restricted due to logistical challenges. If your address is in a non-serviceable area, you will be notified at the time of checkout. Additionally, delivery timelines may be extended during peak seasons or promotional periods due to increased demand. Our customer service team is always available to provide updates and support in such cases.

This Shipping Policy ensures clarity and transparency at every step of the delivery process. If you have any questions or need assistance, please contact our customer service team.